Shipping & Returns
Because we love our clients, Beverly Hills Lingerie offers free domestic shipping and also offers international shipping for a flat rate of $10.
Your package will typically arrive within 5-7 business days of your purchase date. If not, please contact us via phone, email, or live chat, and we will resolve the issue immediately.
Expedited shipping will be offered at an additional charge upon checkout.
Returns & exchanges
Also because we love our clients, we cannot accept returns of our collection due to sanitary reasons. The intimates industry is quite intimate, and thus for the comfort of our clients, we cannot return or exchange any purchased pieces.
We understand that things come up, and some clients have a need for a return or an exchange, so please contact us with your issue within 3 business days from receiving your item and we will do our best to grant your refund/exchange if warranted. Please note that we will need your item to have maintained its original tagging.
We kindly ask you to allow us 1-3 business days to process your inquiry and do our best to resolve your issue.