Because we love our clients, Beverly Hills Lingerie offers free domestic shipping on all orders, and also offers international shipping for a flat rate of $10.
Domestic packages typically arrive within 2-5 business days. If not, please contact us via phone, email, or live chat, and we will resolve the issue immediately. Expedited shipping can be offered at an additional charge upon checkout.
Returns & Exchanges
If it's not love at first sight, your item is in unworn condition with tags, and you are within the 14-day return window, you may initiate a return here.
Once accepted, we'll send you a pre-paid return shipping label.
Regarding damages or other issues with your item, please do not hesitate to contact us at firstname.lastname@example.org
We kindly ask you to allow us 1-3 business days to process your inquiry and do our best to resolve your issue.
Route Package Protection
We offer Route Package Protection with every order, which covers items/packages that are lost, stolen or damaged in transit. For orders under $100, the fee is $0.98. For orders over $100, the fee is 2% of your order subtotal. Route Package Protection is automatically added to your order, but you can remove it before placing your order if desired. If you choose to remove Route Package Protection, you accept that Beverly Hills Lingerie is not responsible for items that are lost, stolen or damaged in transit. If you place an order with Route Package Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please visit this page to file a claim.